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Latest News

24 July 2017

Get satisfaction!

Simon and Garfunkel sang about it as early as the sixties, and “keepin’ the customer satisfied” is even more important today than it was then. But how do you know how satisfied your customers are? How do you measure it and what...


21 July 2017

Adding value to a legal practice

In today’s litigious society, it is becoming increasing important for law firms to make sure they identify clearly, and appeal to their target audience – not only by saying the right thing (in unpatronizing tones!) but also by...


20 July 2017

Industry 4.0: the game is changing

With the world making strides towards Industry 4.0, the new industrial revolution that is already here, things are changing rapidly, not just in the way you manufacture, but in the way, you market yourself too, and it is critical...